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Customer Service


Customer Service has always been our mantra, whether shopping with us in-season or picking up some beautiful bargains here. Your queries will be replied to on an individual basis, as soon as possible.  For anything from size and fit advice, shipping queries, placing orders or return queries, email us at care@gracemelbourne.com.

  • Shipping Information: Please click here for all shipping and delivery information.
  • Returns & Exchanges: Naturally we hope that you are thrilled with your order, however if you are not completely satisfied please click here to see how to make a return or exchange. 
  • Terms & Conditions of Use: Your use of this site is subject to our Terms & Conditions ("the Terms"), a full copy of which is available here.  Please read them carefully.